Gather mailing list data, customer comments and other information on-line with a user-friendly Form or Guestbook. Our on-line Forms are consistent in style and fully integrated with your web site. They can be integrated with a variety of on-line database and automatic e-mail features. Visitors will not be leaving your site when they fill out your form or send you their comments. Correspondence generated by your website forms is processed through a dedicated on-line "guestbook" mailbox.

FAQ
I already have e-mail links all over my web site, why do I need a form?
I'm already doing e-mail from home; why do I need the "dedicated" mailbox that comes with the Form?
How does this compare to other services I see offered on-line?
Do you have restrictions on what I do with my Forms info and mailbox?
Who will have access to my Form info and mailbox?
What is your privacy policy?
How do I get started?

Q: I already have e-mail links all over my web site, why do I need a Guestbook form?
A: Your website form is not dependent on the user's own e-mail set-up, whereas your e-mail links work by finding the user's mailbox on their desktop and opening it to give them a chance to write an e-mail to you. If the user's mailbox is not found when your e-mail link is clicked, the user will get an error message. The Guestbook form generates e-mail from your website, so it will work more reliably. Aside from the technical issues, psychology comes into play as well: People perceive that it is less time-consuming and personally-involving to fill in a form and press "submit" than to compose an e-mail, and are therefore more likely to sign up for your list.

Q: I'm already doing e-mail from home; why do I need the "dedicated" mailbox that comes with the Form?
A: Having a separate mailbox associated with your web site allows us to insure the quality and consistency of your service - that which we are providing to you, and that which you are providing to your customers. The site mailbox, when used for automated messages, is set up to provide consistently professional-looking e-mails, with your business name, contact information and web site address on every message. Our automated systems insure that should you ever have problems with your home e-mail, guests to your web site will still be acknowledged when they sign the Guestbook, and that their comments can be accessed (and answered) on-line, or forwarded to you once your home system is working again. We cannot see what goes on with your home e-mail - and you probably wouldn't want us to; but we can log-on and look at your site e-mail with you to walk you through any tasks related to your Guestbook or professional correspondence, or manage those tasks for you.

Q: How does this compare to other services I see offered on-line?
A: The Guestbook or Forms package that Studio Z designs for you is fully contained within your existing website; it matches your web site style and graphics; it never sends your visitors over to another web site; and it never sends your visitors' data to another web site. For the automated Guestbook with database: You have full access to the data and are welcome to copy it to your home computer. Our Guestbook comes with complete support services; whether you want to be hands-on or hands-off, we are going to make that system work for you. Please read the fine print for any service you are considering, and give special attention to: where the Guest information is going, how you will access it and if you can copy it to your own software, and what happens to it should you ever want to discontinue that service.

Q: Do you have restrictions on what I do with my Guestbook/Forms info and mailbox?
A: We have opinions (to do with you getting the most from your mailing list and not making people want to get off it), and expectations (that whatever you tell your visitors you are going to do or not do with their data, is what you do and don't do); and yes, if we (your webmasters Frank and Zelda) feel you are crossing the boundaries of ethics or civility, we will notify you of your transgressions and restrict your access to the system until the matter is settled. If you keep your use of the Forms professional, we should have no problems.

Q: Who will have access to my Guestbook info and mailbox?
A: Officially: You, your webmasters at Studio Z, Frank Johnson and Zelda Gordon, and our technical consultant at Pixels & Code. Of necessity: Technical personnel at our server, since they provide various services including password management. Realistically, though, anything that is on-line is hackable; we cannot guarantee the security of information that is stored on-line, only that we will establish a password-protected location for your guests' personally identifiable data and manage the passwords conscientiously.

Q: What is your privacy policy?
A: We consider any information that is not on view in the public area of your website to be your private business information and not appropriate for use or dissemination by Studio Z for any reason without your specific prior approval. We and our technical consultants may periodically access and/or copy that information in the course of providing services to you. You are welcome to inquire about the status of data back-up copies or maintenance procedures at any time; and we will be happy to work with you to establish specific privacy protocols or added levels of security upon request.

Q: How do I get started?
Contact Zelda to request a custom quote. New Clients: Contact Zelda to discuss your complete web site needs, I will provide a custom quote that includes the Forms/Guestbook application that is right for you.

More questions? Send Zelda an e-mail or call 505-344-6102.