Gather mailing list data and customer comments on-line with a user-friendly Guestbook. We have "Full-Featured" and "Lite" packages available; whichever you select, your customized Guestbook page will be consistent in style and fully integrated with your web site. Visitors will not be leaving your site when they sign your Guestbook or send you their Comments.

Here are links to a few examples.
Guestbook for Enchanters Chorus of Albuquerque
This is the official Demo page for our full-featured guestbook. Go ahead and sign in if you would like to participate in the demo. You will get an e-mail when we switch over to Demo Part 2, where you will be able to explore the non-public side of the program, in which you view and work with the mailing list.
Guestbook for Patricia Wyatt Fine Arts
It's the same system, customized for Patricia so that everyone who signs the guestbook gets an e-mail which doubles as a 10% off coupon that they can print and bring to one of her shows.
Guestbook for STUDIO Z, multi-media arts
This is an example of the lite version. On the surface, it looks just like the other two pages. The difference is in the processing.
Go ahead and try out the forms (then request to be removed if you like).

Complete Details for "Full-Featured" and "Lite" Packages

	Full-Featured Guestbook	Guestbook Lite
Fees/Availability	Studio Z hosting clients only*	all Studio Z clients
one-time set-up fee	$300.00 for standard package**	$100.00 for standard package***
annual service fee	$ 50.00 billed with hosting fees	$ 0.00
additional services	billed hourly or per proposal****	billed hourly or per proposal****
Features	"Guestbook" web page fully integrated with site	"Guestbook" web page fully integrated with site
	On-line Guestbook form for visitor data	On-line Guestbook form for visitor data
	On-line Comments form for visitor feedback	On-line Comments form for visitor feedback
	Visitors never leave site	Visitors never leave site
	Dedicated e-mail box
	On-line database table for Guestbook info
	Password-protected web site area
	User-friendly interface for working with Guest data
	On-going maintenance and support, including help with group e-mails	Checklist for managing Guest data, responding to Comments, and sending group e-mails
Functions	Guest Comments are sent to client's e-mail & backed up on-line	Guest Comments are sent to client's e-mail
	Guest info is compiled on-line in a secure database	Guest info is sent to client's e-mail
	Visitors are returned to Home page once form is submitted	Visitors are returned to Home page once form is submitted
	Automatic e-mail message is sent to new Guest with copy to Client
	Client accesses private area of their own web site to work with Guest info and make mailing lists
	Mailing lists easily copied to Client's home computer and e-mail server; or to the dedicated Guestbook mailbox

Notes

* Please inquire if you are not hosted by Studio Z and would like a full-featured Guestbook. We will give you a list of questions to ask your hosting company, and if the service will accommodate, we'll provide a quote for a custom package.

** Standard Full Featured Package Includes:
+ new Guestbook Page and integration with site
+ Web site private area and mailbox with username and password
+ Guest info and Comments processing/forwarding
+ Guestbook Table with Guest Info fields for: ID #, name, e-mail, phone, 2 address lines, city, state, zip, status, start date, update date
+ User-friendly interface for working with Guestbook Table to add, edit and delete entries; make lists, etc.
+ Automatic e-mail reply for new Guests (composed/approved by Client)
+ Your first group e-mail announcement (if you want to learn how to do it yourself, we will show you; if you'd rather be "hands-off" we will send it for you)

*** Standard Lite Package Includes:
+ new Guestbook Page and integration with site
+ Comments forwarding to Client e-mail
+ Guest info forwarding to Client e-mail.
+ Standard Guest info fields are: name, e-mail, phone, 2 address lines, city, state, zip
+ Checklists for managing Guest data, responding to Comments, and sending group e-mails

**** Additional Fees May be Charged for:
+ Providing additional data fields and sorting (see above for standard fields)
+ Other customization of Guestbook functions
+ Data entry or import of your existing mailing list to your Guestbook database table
+ E-mail service (format your message, compile mailing list, send from Guestbook mailbox)
Please request a quote for these or other services. We generally do not charge for answering questions by phone or e-mail or for making small text changes to the site. We will always let you know when we feel a task is "above and beyond" and will incur additional charges.

FAQ

Which Guestbook package is right for me?
Can I start with the Lite version and upgrade to Full-Featured later on?
I already have e-mail links all over my web site, why do I need a form?
I'm already doing e-mail from home; why do I need the "dedicated" mailbox that comes with the Guestbook?
How does this compare to other services I see offered on-line?
Do you have restrictions on what I do with my Guestbook info and mailbox?
Who will have access to my Guestbook info and mailbox?
What is your privacy policy?
How do I get started?

Q: Which Guestbook package is right for me?
Check all that apply:
1. [ ] I like using the computer and have worked with a variety of software
2. [ ] I already have a mailing list and have been using it to send out group e-mails and/or snail mails
3. [ ] I have database software on my computer and would use it if I got enough info to make it worthwhile
4. [ ] I want to make it easier for customers to contact me
5. [ ] I can't decide how much information I want to collect from my web site visitors
6. [ ] I enjoy writing e-mail and like to deal with my customers one-on-one
7. [ ] I spend as little time on the computer as possible
8. [ ] I keep collecting names and addresses but I never do anything with them
9. [ ] I don't like writing e-mails
10. [ ] I frequently have trouble with my e-mail
11. [ ] I don't use databases or spreadsheets or tables
12. [ ] I want my business e-mails to be more timely and professional

A: If most of the boxes you checked were in the top half of the list, the Lite version will work for you. Submitted forms will appear in your e-mail, and then it is up to you to do something with the info. This version has the benefit of simplicity, which makes it easier to customize, and therefore less expensive if you want to experiment with collecting additional information. For instance we could use the form to ask a question ("Do you like this new feature?" "What is your favorite color?") and then readily change that field to something else later on.)

If most of the boxes you checked were in the second half of the list, the Full-Featured Guestbook is your best bet. It automates data entry and standardizes replies; it also provides an on-line interface to your Guestbook data which allows us to access it in order to troubleshoot problems, walk you through the process of compiling a mailing list and sending a group e-mail or actually handle those tasks for you. Our goal is to make the Guestbook work for you to increase traffic to your site, improve your customer relations and enhance your business. If you want to learn how to work with the Table and mailbox, we will be happy to teach you; if you don't have time or interest for that process, we can handle it for you.

Q: Can I start with the Lite version and upgrade to Full-Featured later on?
A: Yes, and it will not cost as much as starting from scratch, since the web page itself and web site integration will already be done.

Q: I already have e-mail links all over my web site, why do I need a form?
A: The Guestbook form is not dependent on the user's own e-mail set-up, whereas your e-mail links work by finding the user's mailbox on their desktop and opening it to give them a chance to write an e-mail to you. If the user's mailbox is not found when your e-mail link is clicked, the user will get an error message. The Guestbook form generates e-mail from your website, so it will work more reliably. Aside from the technical issues, psychology comes into play as well: People perceive that it is less time-consuming and personally-involving to fill in a form and press "submit" than to compose an e-mail, and are therefore more likely to sign up for your list.

Q: I'm already doing e-mail from home; why do I need the "dedicated" mailbox that comes with the Guestbook?
A: Having a separate mailbox associated with your web site allows us to insure the quality and consistency of your service - that which we are providing to you, and that which you are providing to your customers. The site mailbox is set up to provide consistently professional-looking e-mails, with your business name, contact information and web site address on every message. If you ever have problems with your home e-mail, you can be assured that guests to your web site will still be acknowledged when they sign the Guestbook, and that their comments can be accessed (and answered) on-line, or forwarded to you once your home system is working again. We cannot see what goes on with your home e-mail - and you probably wouldn't want us to; but we can log-on and look at your site e-mail with you to walk you through any tasks related to your Guestbook or professional correspondence, or manage those tasks for you.

Q: How does this compare to other services I see offered on-line?
A: The Guestbook package that Studio Z designs for you is fully contained within your existing website; it matches your web site style and graphics; it never sends your visitors over to another web site; and it never sends your visitors' data to another web site. For the Full-Featured Guestbook: You have full access to the data and are welcome to copy it to your home computer. Our Guestbook comes with complete support services; whether you want to be hands-on or hands-off, we are going to make that system work for you. Please read the fine print for any service you are considering, and give special attention to: where the Guest information is going, how you will access it and if you can copy it to your own software, and what happens to it should you ever want to discontinue that service.

Q: Do you have restrictions on what I do with my Guestbook info and mailbox?
A: We have opinions (to do with you getting the most from your mailing list and not making people want to get off it), and expectations (that whatever you tell your visitors you are going to do or not do with their data, is what you do and don't do); and yes, if we (your webmasters Frank and Zelda) feel you are crossing the boundaries of ethics or civility, we will notify you of your transgressions and restrict your access to the system until the matter is settled. If you keep your use of the Guestbook professional, we should have no problems.

Q: Who will have access to my Guestbook info and mailbox?
A: Officially: You, your webmasters at Studio Z, Frank Johnson and Zelda Gordon, and our technical consultant at Pixels & Code. Of necessity: Technical personnel at our server, SWCP/NMIA, since they provide various services including password management. Realistically, though, anything that is on-line is hackable; we cannot guarantee the security of information that is stored on-line, only that we will establish a password-protected location for your guests' personally identifiable data and manage the passwords conscientiously.

Q: What is your privacy policy?
A: We consider any information that is not on view in the public area of your website to be your private business information and not appropriate for use or dissemination by Studio Z for any reason without your specific prior approval. We and our technical consultants may periodically access and/or copy that information in the course of providing services to you. You are welcome to inquire about the status of data back-up copies or maintenance procedures at any time; and we will be happy to work with you to establish specific privacy protocols or added levels of security upon request.

Q: How do I get started?
We require a deposit equal to 50% of the set-up fee to begin work. You will be asked to provide some text for the Guestbook web page and for a reply that will go out when a new Guest signs in - so get thinking about that. Check out the other Guestbooks for ideas, and also decide if you need additional customization. Contact Zelda to schedule work and/or request a custom quote. New Clients: Contact Zelda to discuss your complete web site needs, I will provide a custom quote that includes the Guestbook of your choice.